Interactions
The Interactions page is your lead engagement hub. This is where you see every prospect your campaigns have touched and every enriched lead from your data lists — all in one place. You can search, filter, review conversations, reply to leads, and export data to CSV.
Accessing Interactions
Click Interactions in the main navigation bar.
Two Views: Campaigns and Lists
The Interactions page has two modes:
| View | What It Shows | When It Appears |
|---|---|---|
| Campaigns View | Leads engaged by your outreach campaigns — people your AI SDRs have contacted via email or LinkedIn. | Default view when you open the page with no list selected. |
| Lists View | Enriched leads from your uploaded data lists — prospects that have been researched and scored by Wyra's AI. | When you select a specific list from the List filter dropdown. |
You switch between views using the List filter in the filter panel.
What's On the Page?
Top Bar
| Element | Description |
|---|---|
| Back to Lists | Appears when you navigated here from the Lists page. Click to go back. |
| Active Filters Count | Shows how many filters are currently applied (e.g., "2 filters active"). |
| Show Filters / Hide Filters | Toggle button to expand or collapse the filter panel. |
| Export CSV | Downloads all currently visible leads as a CSV file. Disabled when no data is available. |
Filter Panel
Click Show Filters to expand the filter panel.
Campaigns View Filters
| Filter | Options | What It Does |
|---|---|---|
| Search | Free text | Search by name, company, or email. Results filter as you type. |
| Status | All Lead Lists, Contacted, Replied, Awaiting | Filter leads by their engagement status. |
| Message Sent | 1, 2, or 3 | Show only leads who received a specific number of messages. |
| Platform | Email, LinkedIn, Email & LinkedIn | Filter by which channel was used to reach the lead. |
| List | Your uploaded lists | Select a list to switch to the Lists view. |
Lists View Filters
| Filter | Options | What It Does |
|---|---|---|
| Search | Free text | Search enriched leads by name, company, title, or email. |
| List | Your uploaded lists | Switch between different data lists. |
Click Clear Filters to reset all filters at once.
Leads Table
| Column | What It Shows |
|---|---|
| Activity | The date and time of the last interaction with this lead. |
| Prospect | The lead's name, job title, and location. Below the name, you'll see small icons for email, LinkedIn, and phone. |
| Company | The company name, industry, and headquarters location. Includes clickable icons for the company website and LinkedIn page. |
| Outreach Score | A score from 0 to 100 estimating how likely this lead is to engage. In Lists view, this shows as "Relevance Score" instead. |
| Status | A colored badge showing the lead's current engagement status. |
Outreach Score Colors
| Score Range | Color | What It Means |
|---|---|---|
| 80–100 | Green | High likelihood of engagement. Prioritize these leads. |
| 60–79 | Yellow-Green | Good potential. Worth pursuing. |
| 40–59 | Purple | Moderate potential. May need a different angle. |
| Below 40 | Gray | Lower likelihood. Consider whether the targeting is right. |
Lead Statuses
| Status | Badge Color | What It Means |
|---|---|---|
| Contacted | Blue | Your AI SDR has sent outreach to this lead, but no reply yet. |
| Planned | Purple | This lead is queued for outreach but hasn't been contacted yet. |
| Replied | Green | This lead has responded to your outreach. Hot lead — follow up! |
| Enriched | Yellow-Green | This lead has been enriched with detailed profile data from a data list. |
Clicking on a Lead
| Lead Status | What Happens |
|---|---|
| Contacted or Replied | Opens the Contact Drawer with the full conversation history, reply composer, and lead details. |
| Planned | Shows a message: "No messaging history found. This lead hasn't been contacted yet." |
| Enriched | Opens the Enriched Lead Drawer with the full profile, company intelligence, and AI-generated outreach strategy. |
The Contact Drawer (Campaigns View)
When you click on a contacted or replied lead, a full-screen drawer opens with three main areas:
Toolbar (Top)
| Button | What It Shows |
|---|---|
| All | All leads across all statuses. |
| Sent | Only leads who have been sent messages. |
| Replied | Only leads who have replied. |
| Interested | Only leads marked as interested. |
Left Sidebar — Lead Navigation
- A scrollable list of all leads matching the current filter.
- Each lead card shows name, title, company, and a profile photo (or initials).
- Click any lead to view their conversation in the main panel.
- Includes search to find specific leads.
Right Panel — Conversation Timeline
- Shows the full email or LinkedIn conversation history with this lead.
- Messages are displayed in chronological order.
- Each message shows the sender, timestamp, and full content.
- At the bottom, you'll find the Reply Composer.
Reply Composer
| Element | What It Does |
|---|---|
| Message Box | Type your reply message here. |
| CC Field | Click to add CC recipients. Enter email addresses separated by commas. |
| AI Reply | Click the sparkle icon to generate an AI-suggested reply based on the conversation context. |
| Send | Sends your reply via email. |
| Discard | Closes the reply composer without sending. |
note
LinkedIn replies are not currently supported from the drawer. Email replies work fully.
The Enriched Lead Drawer (Lists View)
When you click on an enriched lead, a full-screen drawer opens with detailed profile information:
Contact Information
| Field | What It Shows |
|---|---|
| Work email address. Click to copy. | |
| Phone | Mobile number if available. If not, you can request mobile enrichment with a single click. |
| Link to their LinkedIn profile. Click to open. | |
| Location | Where the lead is based. |
Professional Background
- Headline — Their LinkedIn headline or professional summary.
- About — Their LinkedIn about section or bio.
Work Experience
- A timeline of their career history — company names, titles, dates, and descriptions.
- Current role is highlighted.
Education
- Schools attended, degrees earned, and fields of study.
Company Intelligence
| Field | What It Shows |
|---|---|
| Industry | The company's industry. |
| Company Size | Number of employees. |
| Hot Signals | Recent company events or triggers that make outreach timely. |
| Tech Stack | Technologies the company uses. |
| Cloud Posture | The company's cloud infrastructure approach. |
Outreach Strategy (AI-Generated)
| Element | What It Contains |
|---|---|
| Relevance Score | How relevant this lead is to your offering (0–100, color-coded). |
| Person Summary | A brief summary of who this person is and why they matter. |
| Why Now | The reason to reach out right now. |
| Inferred Pain Points | Problems this person likely faces based on their role, company, and industry. |
| Opening Hook | A suggested opening line for your outreach message. |
| Tailored CTA | A specific call-to-action designed for this lead. |
| Discovery Questions | Questions to ask during a conversation to uncover needs. |
| Objections & Responses | Common objections this lead might raise, with suggested responses. |
| Better Contacts | Other people at the same company who might also be good targets. |
| Fit Assessment | An overall assessment of how well this lead fits your offering. |
Exporting to CSV
Click the Export CSV button in the top bar to download your leads data. The file is automatically named with today's date.
What Gets Exported (Campaigns View)
Name, Title, Company, Industry, Location, Email, Phone, LinkedIn URL, Company Website, Status, Outreach Score, Emails Sent, Opens, Replies, Activity Date.
What Gets Exported (Lists View)
The same columns but with "Relevance Score" instead of "Outreach Score."
Infinite Scrolling
The table loads 50 leads at a time for fast performance. As you scroll down, more leads load automatically.
Tips for Getting the Most Out of Interactions
- Check Replied leads daily. These are your warmest prospects. The sooner you follow up, the better.
- Use the AI reply feature. When a lead replies, click the sparkle icon to generate a contextual response.
- Filter by Platform to understand channel performance. See which channel is driving more engagement.
- Export regularly for reporting. The CSV export includes all key metrics.
- Pay attention to Outreach Scores. Leads with scores above 80 are your best bets.
- Use the Enriched Lead drawer for call prep. Open the lead's profile to see their background, pain points, and suggested talking points.
- Review the Outreach Strategy before calls. The AI-generated opening hooks, discovery questions, and objection responses are practical tools for live conversations.
Quick Troubleshooting
| Problem | Solution |
|---|---|
| No leads showing up | Your campaigns may not have started sending yet. Check the Campaigns page to verify your campaigns are active. |
| "Launch your Campaigns" message | You haven't run any campaigns yet. Go to Outreach > Campaigns and create your first campaign. |
| Can't click on a Planned lead | Planned leads haven't been contacted yet, so there's no conversation to show. |
| Reply not sending | Make sure you've typed a message and the lead has an email address. LinkedIn replies are not supported yet. |
| Enriched leads not appearing | Select a list from the List dropdown in the filter panel. |
| Export CSV button disabled | There are no leads to export. Check your filters. |
| Outreach Score showing "--" | The score hasn't been calculated yet for this lead. |